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Account & data

Delete Account

You can request account deletion from the Xpay app through Settings → Delete Account. When your account is deleted, Xpay disables the account and removes or anonymizes personal account identifiers where possible.

Delete from the Xpay app

1. Open the Xpay app and sign in.
2. Go to Settings.
3. Tap Delete Account.
4. Confirm the deletion request.

Request deletion through support

If you cannot access your account, contact Xpay support using your registered email or phone number so the team can verify the account before processing your request.

Email deletion request

Important retention notice

Some records may be retained where required for transaction history, fraud prevention, dispute resolution, compliance or lawful business records. This may include wallet ledger entries, payment references, transaction records, receipts, security audit logs and support records.

Support Channels

Email: info@xpayapp.live
Phone: 09134264691
WhatsApp: +2349134264691

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Xpay is a Nigerian fintech and lifestyle app built by Xtechcrom Limited to make everyday payments and services easier, faster and more convenient.

Support: 09134264691
WhatsApp: +2349134264691
Email: info@xpayapp.live

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